But in case you don’t… We offer a risk-free 100-day return policy on all By Luna beauty tools.
AS SEEN IN
100-DAY MONEY-BACK GUARANTEE
Returns
We offer a 100-day money-back guarantee. If for any reason you are not completely satisfied with your product, please contact us within the first 100 days so we can further assist you. Please note that we do not cover the return cost. To initiate a return, please fill out this form. The return process can take up to 21 days.
Please do not attempt to return products without contacting us first – we reserve the right to refuse any unauthorized returns. All orders made via Tapjoy and/or through any in-gaming currency are considered final sale and are not eligible for returns. Once your product has been received, your purchase price will be refunded to your original form of payment. Please allow up to 30 days for your credit card company to process your credit.
WE'VE GOT YOU COVERED
One Year Warranty
Our products are backed by a one-year limited warranty starting from the date of purchase. This warranty covers any manufacturing defects or malfunctions that occur during normal use of the product. If the product experiences any issues related to its functionality within this period, we will repair or replace the product at no additional cost to you. Please note, this warranty does not cover damage due to misuse, unauthorized modifications, or accidental damage.
